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Refund Policy

EnglishTea payments are processed by Paddle, the merchant of record, which issues the receipt for your purchase.

Refunds

You can request a full refund within 14 days of purchasing a subscription or a one-time pass.

Subscription renewals

You can cancel anytime via the management link in /plan inside the bot or via the Paddle receipt; access continues until the end of the paid period. Incorrect renewal charges can be disputed within 14 days.

How to request

Email contact@atimael.dev with the email used at checkout, or use the link in your Paddle receipt. Approved refunds are returned by Paddle to the original payment method.